At Aimlax Consulting, we strive to provide exceptional services and ensure client satisfaction. However, if you encounter issues with our services, we offer the following refund policy to address your concerns:
1. Eligibility for Refunds
1.1 Service Dissatisfaction If you are dissatisfied with our services, please contact us within 7 days of the service delivery. We will review your concerns and, if warranted, discuss potential solutions or refunds based on the nature of the issue.
1.2 Billing Errors If you believe there has been a billing error, please notify us within 7 days of receiving the invoice. We will review the issue and, if confirmed, provide a refund or credit for the erroneous amount.
2. Requesting a Refund
To request a refund, please follow these steps:
Contact Us: Reach out to us at [Insert Email Address] or call [Insert Phone Number].
Provide Details: Include your name, contact information, and a detailed explanation of the issue.
Review: We will review your request and respond within 7 business days.
3. Refund Process
3.1 Approval and Processing Upon approval of your refund request, we will process the refund within 7 business days. Refunds will be issued to the original payment method.
3.2 Exceptions Refunds will not be provided for:
Services that have been fully delivered and utilized.
Requests made after 7 days from the service delivery.
Services covered under a separate agreement or contract with specific refund terms.
4. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with a new effective date. By continuing to use our services, you agree to the updated policy.
5. Contact Us
If you have any questions about our Refund Policy or need assistance, please contact us at:
Aimlax Consulting 5603 Big Canyon Dr Fort Collins, CO 80528